Privacy Policy

Renova Built (“we,” “us,” or “our”) respects your privacy. This policy describes how we handle personal information when you visit our website or reach out to us about accessory dwelling unit design, permitting, and construction. By using our website or submitting a request, you agree to the practices described here.

We collect the information you choose to give us and a limited amount of technical data that most websites gather automatically.

• Contact details you submit. When you fill out a form or contact us, we collect your name, email address, phone number, and any property or project information you provide, such as your address, lot details, and what you want to build.
• Communications. If you email, call, or message us, we keep a record of that correspondence so we can respond and follow up on your inquiry.
• Automatically collected data. Like most websites, we collect standard technical information such as your IP address, browser type, device type, referring pages, and how you navigate our site.

We use the information you provide to respond to your inquiry, prepare an estimate, and deliver our ADU services. Specifically, we use it to:

• Contact you about your request and schedule a free consultation.
• Provide ADU design, permitting, and construction services and answer your questions.
• Improve our website, understand how visitors use it, and keep it secure.
• Meet legal, tax, and recordkeeping obligations.

We do not use your information for purposes unrelated to your inquiry or our services without letting you know.

Our website uses cookies and similar technologies to help it function and to measure traffic. We use standard web analytics tools, including Google Analytics (GA4), to understand how visitors find and use our site. We may also use the Meta pixel to measure the performance of our advertising. These tools may collect information such as pages viewed, time on site, and general location, and they may set their own cookies.

You can control or disable cookies through your browser settings. Turning off cookies may affect how some parts of the site work. These analytics and advertising providers process data under their own privacy policies.

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as website hosting, form and email delivery, analytics, and advertising platforms. These providers may access your information only to perform work on our behalf and are expected to protect it.

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Renova Built, our clients, or others.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information. Subject to the law’s limits, you have the right to:

• Access. Request to know what personal information we have collected about you and how we use it.
• Delete. Request that we delete personal information we have collected from you.
• Opt out of sale. Direct us not to sell your personal information. We do not sell it, so there is nothing to opt out of, but you retain this right.
• Non-discrimination. Exercise your privacy rights without receiving different service or pricing from us.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before we act on your request.

We keep your personal information only as long as needed to respond to your inquiry, provide our services, and meet legal, tax, and recordkeeping requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

If you have questions about this Privacy Policy or want to exercise your privacy rights, reach out to Renova Built:

• Email: info@renovabuilt.com
• Phone: (818) 968-2981
• Location: Sherman Oaks, CA (service area: Los Angeles, Orange & San Bernardino Counties)

This Privacy Policy is a general template provided for convenience. Renova Built should have it reviewed by a licensed attorney to confirm it meets all applicable legal requirements for your business.