These Terms of Service are an agreement between you and Renova Built (“we,” “us,” or “our”). By accessing or using renovabuilt.com, submitting a form, or contacting us, you agree to be bound by these terms. If you do not agree, please do not use the website.

You may use our website for lawful purposes and to learn about our ADU design, permitting, and construction services. You agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access, or use it in any way that violates applicable law or the rights of others.

Program description. If you provide your mobile number and give your consent on a Renova Built form, you agree to receive text messages from Renova Built relating to your inquiry. Messages may include confirmation that we received your request, appointment scheduling and reminders, updates on your project, and replies to questions you send us.

Consent is not required to buy. Agreeing to receive text messages is not a condition of purchasing any goods or services from Renova Built. You can request a consultation or an estimate without agreeing to texts.

Message frequency. Message frequency varies depending on your activity and the stage of your project.

Cost. Message and data rates may apply. Renova Built does not charge you for text messages, but your mobile carrier’s standard messaging and data rates apply.

How to opt out. Reply STOP to any message at any time to stop receiving texts from us. You will receive one confirmation message and then no further texts unless you opt in again. You may also email info@renovabuilt.com or call (818) 968-2981 to be removed.

How to get help. Reply HELP to any message for assistance, or contact us at info@renovabuilt.com or (818) 968-2981.

Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on transmission by your carrier and is not guaranteed.

Privacy. Mobile numbers and SMS consent are handled as described in our Privacy Policy. Renova Built does not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes.

The information on this website, including cost ranges, timelines, and general descriptions of our services, is provided for general guidance only. It is not an offer, a guarantee, or a binding quote. Every property is different, and actual pricing depends on site conditions, finishes, permit fees, and the final scope of work.

All pricing and project terms are confirmed only in a signed contract entered into after a consultation. Nothing on this website creates a contract or obligates either party until that written agreement is signed.

All content on this website, including text, graphics, logos, designs, renderings, and images, is owned by Renova Built or used with permission and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.

Our website may contain links to third-party websites or resources. We provide these links for convenience and do not control or endorse those sites. We are not responsible for their content, accuracy, or practices. Visiting a linked site is at your own risk and subject to that site’s own terms and privacy policy.

Our website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Renova Built is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or the information on it. Your use of the website is at your own risk.

These Terms of Service are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute relating to these terms or your use of the website will be handled in the courts located in California.

We may update these Terms of Service from time to time. When we do, we will revise the “last updated” date above. Your continued use of the website after changes take effect means you accept the updated terms.

If you have questions about these Terms of Service, contact Renova Built:

• Email: info@renovabuilt.com
• Phone: (818) 968-2981
• Location: Sherman Oaks, CA (service area: Los Angeles, Orange & San Bernardino Counties)

These Terms of Service are a general template provided for convenience. Renova Built should have them reviewed by a licensed attorney to confirm they meet all applicable legal requirements for your business.

Renova Built (“we,” “us,” or “our”) respects your privacy. This policy describes how we handle personal information when you visit our website or reach out to us about accessory dwelling unit design, permitting, and construction. By using our website or submitting a request, you agree to the practices described here.

We collect the information you choose to give us and a limited amount of technical data that most websites gather automatically.

• Contact details you submit. When you fill out a form or contact us, we collect your name, email address, phone number, and any property or project information you provide, such as your address, lot details, and what you want to build.
• Communications. If you email, call, or message us, we keep a record of that correspondence so we can respond and follow up on your inquiry.
• Mobile number and SMS consent. If you check the text message consent box on one of our forms, we record your mobile number, the fact that you consented, and the date and time you did so.
• Automatically collected data. Like most websites, we collect standard technical information such as your IP address, browser type, device type, referring pages, and how you navigate our site.

We use the information you provide to respond to your inquiry, prepare an estimate, and deliver our ADU services. Specifically, we use it to:

• Contact you about your request and schedule a free consultation.
• Provide ADU design, permitting, and construction services and answer your questions.
• Send you text messages about your inquiry, if you have given consent to receive them.
• Improve our website, understand how visitors use it, and keep it secure.
• Meet legal, tax, and recordkeeping obligations.

We do not use your information for purposes unrelated to your inquiry or our services without letting you know.

If you give us your mobile number and consent to text messages on one of our forms, Renova Built may send you texts about your inquiry. These include confirmation that we received your request, appointment scheduling and reminders, project updates, and replies to questions you send us.

Renova Built does not sell, rent, lease, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes. This information is not shared with any third party for that party’s own marketing use.

Mobile numbers are disclosed only to the messaging service providers that deliver texts on our behalf, and those providers may use the information solely to send messages for us. They may not use it for any other purpose.

Consent to receive text messages is not a condition of purchasing any goods or services from Renova Built. You may request a consultation or an estimate without agreeing to texts.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving texts from us, or reply HELP for help. You may also email info@renovabuilt.com or call (818) 968-2981 to opt out. Our full messaging terms are in our Terms of Service.

Our website uses cookies and similar technologies to help it function and to measure traffic. We use standard web analytics tools, including Google Analytics (GA4), to understand how visitors find and use our site. We may also use the Meta pixel to measure the performance of our advertising. These tools may collect information such as pages viewed, time on site, and general location, and they may set their own cookies.

You can control or disable cookies through your browser settings. Turning off cookies may affect how some parts of the site work. These analytics and advertising providers process data under their own privacy policies.

Mobile phone numbers and SMS consent are never included in the data shared with analytics or advertising providers.

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as website hosting, form and email delivery, analytics, and advertising platforms. These providers may access your information only to perform work on our behalf and are expected to protect it.

Mobile phone numbers and SMS consent are excluded from this sharing. They are not sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances, and are disclosed only to the messaging providers that send our texts. See the SMS and Text Messaging section above.

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Renova Built, our clients, or others.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information. Subject to the law’s limits, you have the right to:

• Access. Request to know what personal information we have collected about you and how we use it.
• Delete. Request that we delete personal information we have collected from you.
• Opt out of sale. Direct us not to sell your personal information. We do not sell it, so there is nothing to opt out of, but you retain this right.
• Non-discrimination. Exercise your privacy rights without receiving different service or pricing from us.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before we act on your request.

We keep your personal information only as long as needed to respond to your inquiry, provide our services, and meet legal, tax, and recordkeeping requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

If you have questions about this Privacy Policy or want to exercise your privacy rights, reach out to Renova Built:

• Email: info@renovabuilt.com
• Phone: (818) 968-2981
• Location: Sherman Oaks, CA (service area: Los Angeles, Orange & San Bernardino Counties)

This Privacy Policy is a general template provided for convenience. Renova Built should have it reviewed by a licensed attorney to confirm it meets all applicable legal requirements for your business.